We are here to make your life easier. We imagine you have better things to worry about that all the back-end I.T. stuff upon which your business relies.
We're geeks. This is what we do. We know about all the hardware, software, databases, websites, I.T. systems, backup mechanisms and tips and tricks to keep your business humming smoothly.
Leave the geekery to us. We love it, and we'll make it work for you, not the other way around.
Inzen’s I.T. Services and Solutions
Inzen provides a variety of professional I.T. services to small and medium-size businesses in Sydney:
- On-site and remote IT computer support
- Computer, server, phone, network and peripherals purchasing, installation, management and integration
- Software purchasing, installation, support and training
- IT needs auditing and reporting
- Virtual CIO (Chief Information Officer) service
- Domain, email and website setup and management
- User-, group-, device-, site- and company-specific security protocols and access mechanisms
- Mobile and tablet setup, management and security
- Computer diagnostics and repair
- Preventative maintenance and network audits.
- On-site and off-site data back-up and recovery and business continuity planning
- Virus and spam protection and removal
- Server virtualisation and redundancy
- Internet, firewall and hacking protection
- Wireless network setup and maintenance
- Windows and Mac environments
Number of I.T. Clients
Years doing I.T.
Average client uptime
Ad-hoc or fixed monthly retainer
Inzen offers either ongoing support plans as Managed IT Services for a fixed monthly price or time-based ad-hoc support. Since all clients are different, please contact us to see what is the best offer we can make to you.
Hours of Service and Response Time
Inzen prides itself on extremely fast response times. We usually answer the phone in the first few rings, or at worst get back to you within 10 minutes of your call. More often than not, we will remote onto the relevant computer or device within seconds while talking to you on the phone.
See what our clients say
The establishment and growth of any business (and especially one as technology reliant as a professional services business such as a legal practice) brings natural demands, needs and challenges that can only be met with the help, knowledge and support of an experienced IT consultant. Inzen has exclusively provided that integral role in supporting our business IT needs and have done so with distinction. By engaging Inzen we have been able to get on with business with confidence in our IT set up and systems and the peace of mind that comes with knowing that Inzen are only ever a phone call away and have the knowledge and understanding of our business and its needs to deliver promptly with any solutions or suggestions.
Peter Heery in particular warrants special mention as a most dependable, highly responsive and knowledgeable source of assistance and guidance to us and an eminently cheerful, persistent and calm person to rely on no matter how great or small the IT challenge (or crisis!) may be.
Inzen, through its consistent delivery of quality and timely IT service to us, has greatly contributed to our ability to deliver an excellent service to our clients.
We look forward to continuing our professional association with Inzen for many years to come.